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Database & Technology

Overview

Often, businesses face the challenge of integrating heterogenous systems beyond the enterprise. CyberTech has extensive experience in complex integrations of SAP & 3rd Party Software. Our BPM and Integration solutions ensure seamless integration across the technology spectrum.

Solutions
Our BPM & Integration solutions cover:
  • Solution manager
  • SAP Netweaver Gateway
  • SAP Enterprise Modeling
Expertise
  • Data Modeling and metadata management
  • Process management -process design, analysis, optimization, and implementation.
  • Application Integration
Success Story
Challenges
  • Client is a quasi-municipal agency that provides water to more than 375,000 people. WaterOne has over 2,500 miles of transmission and distribution mains
  • With service area spread over 270+ miles area, WaterOne has implemented SAP for managing its assets (Water mains, valves, hydrants and other fittings). It was a challenge to unify the GIS and SAP data to reduce dual data entry work and reduce errors
  • There was no proper tracking of Hydrant audits and repairs of damages
Solution
  • CyberTech architected an integrated application seamlessly working with SAP and GIS
  • The CyberServe solution is simple, easy to use and has map based screens in browser for updating SAP transaction data
  • Ability to view color coded maintenance history on maps, with update functionality
  • Automation of processes and auto populating data
  • Automatic updating of GIS attributes and SAP master data based on audit notification data
Benefits
  • Dual data entry in SAP and GIS databases is eliminated saving on operations cost
  • Enabled real time response to changing control and field conditions
  • Improved workforce productivity by providing broader access to SAP and ESRI GIS data for assets, maintenance, and customer information