With organizations constantly wanting to spend less and earn more, controls on IT investments have only been increasing. A well maintained and responsive application framework that accelerates business performance, while keeping costs low, is the need of the hour.
With new ZRSSTM methodology, CyberTech ensures Reduction in Risk, Reduction in Total Cost of Ownership and Increase in Management’s Commitment. Our new CyberSupport Portal is a state-of-the-art, one-stop managed services platform that not only provides online ticketing facility, performance measurement facility, knowledge repository under an umbrella but also reflect our customer’s value-proposition and belief.
Assessment toolkits, generated from our vast experience, ensure perfect understanding of client’s system and business processes whereas our proprietary operational expense reduction methodology CyberOpR guarantees year-on-year reduction in client’s operational expense.
We also provide onsite SAP Basis Support services that assure close connectivity between your key stakeholders and our project team, thereby ensuring accurate understanding of your business dynamics, providing a single point of contact and delivering prompt service.
We at CyberTech understand the ever increasing budget pressures that organizations have to face now-a-days and offer you a nimble and flexible support solution.
CyberSupport is an all encompassing comprehensive support solution that addresses your support needs ranging from network, to servers, to applications to databases.
CyberSupport Portal is a state-of-the-art, one-stop managed services platform that not only provides online ticketing facility, performance measurement facility, knowledge repository under a single umbrella but also reflect our customer’s value-proposition and beliefs
With our ISO 9001:2000 certification, we offer well defined processes, metrics and SLAs that assure you the service quality and offer full visibility.
- Optimized OpEx
- Comprehensive Coverage
- Round the Clock Availability
- Flexible Engagement Models
- Proven Tools and Methodologies
- Periodic Monitoring and healthcheck
- Client Administration
- Licensing management
- Profile Setups
- Transportation Management
- User Administration
- Printer management
- Patch Updates
- System refresh
- System setup